Return Policy

At UnitedTradersUS, your satisfaction is our priority. If you're not completely happy with your purchase, we offer a hassle-free return policy within 7 to 14 days of delivery.

Return Window

You may request a return within:

• 7 days for full refund eligibility
• 8–14 days for store credit or exchange

Returns requested after 14 days from the delivery date will not be accepted.

Eligibility Criteria

To qualify for a return, the item must be:

• Unused, unopened, and in its original packaging
• In the same condition you received it
• Accompanied by proof of purchase (order number or receipt)

Items that are opened, damaged, or not in resellable condition may not be accepted.

Non-Returnable Items

The following items are final sale and cannot be returned:

• Perishable goods (e.g., food or beverages)
• Clearance or promotional items marked “final sale”
• Gift cards or digital downloads

How to Initiate a Return

To start a return, please email unitedtraderus@gmail.com with the following:

1. Your order number
2. The item(s) you wish to return
3. The reason for the return

We will respond within 1 business day with return instructions and a return shipping address.

Note: Customers are responsible for return shipping costs unless the item is defective or the wrong item was shipped.

Refunds

• Approved refunds will be processed within 5–7 business days of receiving the returned item.
• Refunds will be issued to your original payment method.
• If your return falls within the 8–14 day window, we will issue store credit or process an exchange, depending on your preference.

If you have any questions about your return or need help with your order, please reach out to our team at unitedtraderus@gmail.com

We’re here to make your shopping experience worry-free.